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Seamless cardholder experiences across any digital channel

The Digital Engagement Platform is part of the TSYS connected ecosystem. Built on open APIs, it eliminates siloed solutions and gives you a valuable 360° view and control of your cardholders' customer journeys.

See How the Solution Works

Growing demand
for digital

00 %

of smartphone users in the U.S. have at least one financial app1

00 %

of direct bank customers are more likely to use mobile payment apps2

00 %

will access the web solely through a smartphone by 20253

Digital technology has transformed banking.

More customers today prefer to engage with you digitally — in fact, 61% said they'd research a bank's mobile capabilities before opening an account.4 Yet many legacy systems won't easily support the latest digital alternatives.

Navigating the digital landscape

Our Digital Engagement Platform lets you take full advantage of fast-growing digital opportunities — to create and support engaging omnichannel experiences.

 

Omnichannel
experiences

Efficient
integration

Modular
and flexible

Improves operational efficiency

Eliminates technology and infrastructure obstacles caused by inflexible, siloed mainframe systems. Enables omnichannel digital experiences fully supported by built-in policies and workflows.

Avoid building and managing each experience individually. Deliver ready-to-use experiences with the same account information and capabilities across digital channels — for enhanced experiences while reducing reliance on higher-cost call centers.

Delivers connected journeys

Is fully integrated with the TSYS Customer Service PlatformSM, TSYS QuickRemitSM, TSYS AlertsSM, document delivery services, loyalty and more, to deliver more consistent, seamless experiences.

Allows consumers to access a wide range of services digitally — anytime, anywhere — to ensure a truly connected journey and superior, frictionless service for your cardholders.

Offers mix-and-match flexibility

Allows you to choose the specific experiences you want and deliver them in any way using any combination of digital channels.

Configure TSYS digital experiences to address specific requirements — easily incorporating them into your existing channels or introducing new digital options, while ensuring consistent branding and required regulatory compliance.

Any point in the life cycle

Streamline and enhance the services you provide across the life cycle — from activating a card to reviewing transactions or making one-time or recurring payments.

Read the e-brochure

Learn how TSYS can help you streamline your digital strategy for a completely connected customer journey.

Your questions answered

Find answers to your questions about digital engagement challenges.

The Power of the TSYS ecosystem

View Our Connected Ecosystem

The Digital Engagement Platform is part of the TSYS connected ecosystem. Built on open APIs, it eliminates siloed solutions and gives you a valuable 360° view and control of your consumer and commercial customers' journeys.

Our Digital Engagement Platform works seamlessly with a wide range of platforms and solutions — sharing data and workflows — to maximize the benefits you receive.

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To Learn More:
+1.844.663.8797 (North America)
+44.1904.562.051 (Europe)
or sales@tsys.com

Looking for the fastest way to go digital?

Let us tell you more about the TSYS Digital Engagement Platform and how you can deliver the digital capabilities cardholders want — in less time for less money.

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1. Americans and Financial Apps Survey 2018, Feb. 8, 2018, Bankrate.
2. "In Direct Bank Gold Rush, Top Performers Find Different Paths to Success, J.D. Power Finds”, Mar. 21, 2019.
3. World Advertising Research Center (WARC), using data from Global System for Mobile Communications (GSMA).
4. Business Insider Intelligence's Mobile Banking Competitive Edge Study